Privacy Policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data will have no consequences. This applies only insofar as no other information is given in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.


Server log files
You can visit our websites without providing any personal information. 
Each time you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page called up, the date and time of the call, the IP address, the amount of data transferred and the requesting provider.
Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in ensuring the trouble-free operation of our website and to improve our offer. 

 
Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. An adequacy decision exists for Canada from the EU Commission. For the USA, an adequacy decision from the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations that are comparable to those of the standard contractual clauses of the EU Commission.

Contact

Controller
Contact us if you wish. The controller for data processing is: Manayga GmbH, Goethestr. 19, 16356 Ahrensfelde Germany, +4917664748923, info@manayga.de

Customer's proactive contact by e-mail
If you proactively contact us for business purposes by e-mail, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves to process and answer your contact request.
If the contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in processing and answering your request. In this case, you have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.


Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves the purpose of contacting you.

If the contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in processing and answering your request. In this case, you have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the cancellation button 
If you have concluded a contract via our online presence, we will provide you with a cancellation function (cancellation button) via which you can submit your cancellation declaration directly. 
When using the cancellation function, we only collect your personal data (name, e-mail address, information to identify the contract or part of the contract you wish to cancel, and the time (date and time) of sending the cancellation declaration) to the extent provided by you. The data processing serves the purpose of providing you with the legally required option to cancel your contract and for the proper processing of your cancellation. 
If the contact concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. Otherwise, data processing is carried out on the basis of Art. 6 para. 1 lit. c GDPR, in order to fulfil a legal obligation to provide you with a cancellation function on our online presence. 
We only use your e-mail address to process your cancellation declaration. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use. 
 
The processing of your personal data serves the purpose of legally ensuring the requirements for the design of the cancellation function and is carried out on the basis of Art. 6 para. 1 lit. c GDPR. This data processing is also carried out on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in being able to provide you with a user-friendly cancellation option. In this case, you have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation.
 
Customer Account      Orders      

Customer account
When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.


Collection, processing, and transfer of personal data for orders
When placing an order, we only collect and process your personal data to the extent necessary to fulfill and process your order and to process your inquiries. The provision of data is required for the conclusion of the contract. Failure to provide data will result in the contract not being concluded. Processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you. 
Your data will be passed on to, for example, shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.
 
Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. An adequacy decision exists for Canada from the EU Commission. For the USA, an adequacy decision from the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations that are comparable to those of the standard contractual clauses of the EU Commission.

Advertising      


Use of the e-mail address for sending newsletters
We use your e-mail address to send you information and offers via newsletter, provided you have expressly consented to this. Data processing serves exclusively the purpose of advertising. For this purpose, we process your e-mail address and, if applicable, other data that you have voluntarily provided when registering for our newsletter.
Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until revocation.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the distribution list. Despite removal from the distribution list, we may continue to store your e-mail address in a so-called blacklist to prevent you from receiving newsletter e-mails from us in the future. This storage is carried out on the basis of Art. 6 para. 1 lit. f GDPR from our and your legitimate interest in preventing the renewed use of your e-mail address for sending our newsletter. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.


Use of the e-mail address for sending direct mail
We use your e-mail address, which we received in connection with the sale of a product or service, for the electronic sending of advertising for our own products or services that are similar to those you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is required for the conclusion of the contract. Failure to provide it will result in the contract not being concluded. Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising your right to object can be found in the impressum. You can also use the link provided in the advertising e-mail. No costs other than the transmission costs at the basic rates will be incurred for this.


Payment service providers       Creditworthiness information      

Use of PayPal
We use the payment service PayPal from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, the data required for payment processing will be transmitted to PayPal in order to fulfill the contract with you with the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full


Use of PayPal Plus
We use the payment service PayPal Plus from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, the data required for payment processing will be transmitted to PayPal in order to fulfill the contract with you with the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
 
For individual payment methods such as credit card via PayPal, direct debit via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report can contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes address data, among other things. Your legitimate interests are taken into account in accordance with statutory provisions. Data processing serves the purpose of credit checking for contract initiation. Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in protecting against payment defaults when PayPal makes advance payments. 
You have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation by notifying PayPal. The provision of data is required for the conclusion of the contract with your desired payment method. Failure to provide it will result in the contract not being concluded with your chosen payment method.
 
Use of PayPal Express
We use the payment service PayPal Express provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of offering you payment via the PayPal Express payment service.
To integrate this payment service, it is necessary for PayPal to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies enable your browser to be recognized.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 of the TDDDG
in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is carried out with your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until revocation.
By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 (1) lit. b GDPR.
Further information on data processing when using the PayPal Express payment service can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS


Use of PayPal Checkout
We use the PayPal Checkout payment service provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 (1) lit. b GDPR.

Cookies may be stored here, which enable your browser to be recognized. The data processing that takes place as a result is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.

Credit Card via PayPal, Direct Debit via PayPal & "Pay Later" via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated based on scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. Data processing serves the purpose of credit checking for contract initiation. Processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protection against payment default when PayPal provides services in advance.
You have the right to object to this processing of your personal data based on Art. 6 (1) lit. f GDPR at any time for reasons arising from your particular situation by notifying PayPal. The provision of data is necessary for concluding the contract with your desired payment method. Failure to provide data will result in the contract not being able to be concluded with your chosen payment method.

Third-Party Providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is based on Art. 6 (1) lit. b GDPR. To carry out this payment method, the data may then be forwarded by PayPal to the respective provider. This processing is based on Art. 6 (1) lit. b GDPR. Local third-party providers may include, for example:

  • Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
  • Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Invoice Purchase via PayPal
When paying via the invoice purchase payment method, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 (1) lit. b GDPR. Ratepay may obtain a credit report based on mathematical-statistical procedures (probability or score values) using credit agencies, according to the procedure already described above. Data processing serves the purpose of credit checking for contract initiation. Processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protection against payment default when Ratepay provides services in advance. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.


Use of Klarna payment options
We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna") on our website. By selecting and using payment via Klarna, the data required for payment processing is transmitted to Klarna to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 (1) lit. b GDPR.

Cookies may be stored here, which enable your browser to be recognized. The data processing that takes place as a result is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
"Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant transfer), "Financing" (installment purchase)
For individual payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant transfer), "Financing" (installment purchase), Klarna reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies.
For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, email address, IP address, and data related to the order, to a credit agency for the purpose of identity and credit assessment and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated based on scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. Data processing serves the purpose of credit checking for contract initiation. Processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protection against payment default when Klarna provides services in advance. You have the right to object to this processing of your personal data based on Art. 6 (1) lit. f GDPR at any time for reasons arising from your particular situation by notifying Klarna. The provision of data is necessary for concluding the contract with your desired payment method. Failure to provide data will result in the contract not being able to be concluded with your chosen payment method.
Further information, in particular to which credit agencies Klarna transmits your personal data, can be found for Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies and for Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/credit_rating_agencies.
General information about Klarna for Germany can be found at: https://www.klarna.com/de/ and for Austria at https://www.klarna.com/at/. Your personal data will be treated by Klarna in accordance with applicable data protection regulations and as stated in Klarna's privacy policies for Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy and for Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy.
Data subject rights and storage period

Storage Period
After complete contract processing, the data will initially be stored for the duration of the warranty period, then, taking into account legal, in particular tax and commercial, retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.


Rights of the data subject
Subject to the legal requirements, you have the following rights according to Art. 15 to 20 GDPR: right to information, to rectification, to erasure, to restriction of processing, to data portability.
Furthermore, you have a right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for the purpose of direct marketing, according to Art. 21 (1) GDPR.


Right to lodge a complaint with the supervisory authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.


You can lodge a complaint, among other places, with the supervisory authority responsible for us, which you can reach at the following contact details:

State Commissioner for Data Protection and the Right to Inspect Files
Stahnsdorfer Damm 77
14532 Kleinmachnow
Tel.: +49 33203 3560
Fax: +49 33203 35649
Email: poststelle@lda.brandenburg.de


Right to object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 (1) lit. f GDPR, you have the right to object to these processing operations at any time with effect for the future for reasons arising from your particular situation.
After an objection has been raised, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.


If personal data processing is carried out for direct marketing purposes, you can object to this processing at any time by notifying us. After an objection has been raised, we will stop processing the data concerned for direct marketing purposes.

Cancellation Form

Please fill out the following form to declare your withdrawal from the contract.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day,

- on which you or a third party named by you, who is not the carrier, have or has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered uniformly;

To exercise your right of withdrawal, you must inform us (Manayga GmbH, Goethestr.19, 16356 Ahrensfelde, Phone no.: +4917664748923, E-mail address: Info@manayga.de) by means of the withdrawal form on this page of your decision to withdraw from this contract. You can use the attached sample withdrawal form, which is not mandatory.

You can also exercise your right of withdrawal online using a correspondingly designated button ("Withdraw from contract" or similar designation) on our website (www.manayga.de). If you use this online function, we will immediately send you a confirmation of receipt with information on the content of the withdrawal declaration as well as the date and time of its receipt on a durable medium (e.g. by e-mail).

You can also electronically fill out and submit the sample withdrawal form or another clear declaration on our website (www.manayga.de). If you make use of this option, we will immediately send you a confirmation of receipt of such a withdrawal (e.g. by e-mail).

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawalIf you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days expires.

You will bear the direct cost of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the quality, characteristics and functioning of the goods.

Exclusion or expiry reasonsThe right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.